We’ve seen a distinct shift to telemedicine since the onset of the COVID-19 pandemic – and rightly so – but are we utilizing it in the right way? At MAXhealth, we’ve looked closely at virtual visits and how to improve them. As a network of primary care medical centers in Florida, we’ve had much to think about while revamping our programs, including the average age of our patients, the percentage of patients with chronic diseases, and our patients’ existing knowledge of telemedicine.